RESUME

As an IT Business Analyst at Consumer Direct Care Network, my duties were to create user stories for the business to build and improve the systems for the users. Consumer Direct has more than 10 states they provide caregiving services to with over 500,000 caregivers. I have been apart of building and improving caregiver profiles in U2 and the V4 Portal, billing, copay, payroll, and qualifications for the caregiver role. This was a remote position. I communicated to my PM a few times a week and was trusted to get the work done on time and at high quality. 

Overall the year and a half I worked for consumer direct I learned a lot about being in my first position after graduation. It was a great experience I taught me what I want to focus my career on in the future.  

I participated in a Micro Business Analyst and Project Manager Internship with ATG at the end of 2020. I learned how to use some of their software to help manage a local store that wanted to expand their company. I met with the client to understand the needs of the company to get an overview then researched more into their competitors, products and services and the industry as a whole to determine the best way to expand in that market at the time. I made weekly reports, a user story and created process flow diagrams for the client. At the end I presented to the clients and project stakeholders of the company as well as the CEO and my project mentors of ATG. 

Overall it was a great experience and helped me learn real world implications in the field that I'm studying at the University of Montana.

The last part of the fall 2020 semester and the entire spring 2021 semester I was the Software and Database Intern for the Global Engagement Office at the University of Montana. I applied and interviewed for the spring position and I was hired immediately to help some project. 

A major project that GEO wanted was to have me create a virtual event for the International Education Week which was a week long event with 22 events during the week. I performed a feasibility study on the best platform for our users by doing market research on platforms to use in order to create a virtual office for an upcoming virtual Global Engagement event.This help me learn deadlines, communicating with others on a global scale. I was the sole person designing the virtual events, creating zoom links and getting them to the right people. I made several How To's documents to help with future interns in the same position as me. You can view my Virtual Office HERE. You can you view my How To document HERE. You can view the Global Engagement International Education Week with recorded links HERE. 

After the IEW I was introduced to the Terra Dotta software to simplify international study abroad applications on their website as well as cascade, software that allows you to edit the GEO website. 

Overall this internship was a great experience for my resume and myself. I learned how time management with  my internship hours while going to school full time.  

This semester I am focused on my upper core classes, Business App Development and Data Analytics is part of that. Business App Development is a class that uses Visual Studio 2019 to create business applications for most platforms. We have a final project in Visual Basic. Mine will be designing an application that helps students organize their schedules by showing the due date for each important test, quiz and assignments as well as prioritizing what needs to be completed.  

Data Analytics is a course that teaches terminology and application of big data and data analytics, dealing with missing data, ERDs, simple and multiple regression. I am knowledgeable in  SQL software, R Studios, Tableau and many other tools and techniques of data analytics.